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SMS API

SMS API

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Key benefits of delivery and status notifications

  • Customers always know the current order status

  • Automatic notifications without employee involvement

  • Fewer incoming customer support calls

  • Faster customer notifications about changes

  • Integration with ERP, CRM, and logistics systems

  • Real-time delivery statistics

  • Reliable and fast SMS delivery

System features and capabilities

Order confirmation SMS

Notifications about delivery status changes

Information about order receipt

Payment status notifications

Custom notification scenarios

Integration with warehouse and logistics systems

API for automated communication

Sending and delivery statistics

Some use cases using status notifications

Customer receives an SMS after order confirmation

Notification about product handover to courier

Information about delivery date changes

Message about receiving the shipment at the parcel point

Payment confirmation after successful transaction

Notification about service activation

Customer is always informed about the process progress

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Delivery and status SMS notifications | Telegroup